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Whether you need guidance choosing the right sauna, panel, or cold plunge for your home spa, we are here to help.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on how to start a return and what qualifies, please visit our Return Policy page or send us a message.
Can I exchange a product for a different model?
If you would like to swap your red light therapy panel, sauna, or cold plunge for a different size or model, contact us within the return window. We will walk you through the exchange process.
How do I choose the right red light therapy panel size?
Panel size depends on your intended use and the coverage area you need. Smaller panels work well for targeted areas, while full-body panels are designed for broader coverage during your home spa sessions.
What kind of power supply do the infrared saunas require?
Power requirements vary by model and are listed on each product page. Some units use a standard household outlet, while larger models may need a dedicated circuit. Check the specifications tab for your specific sauna.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Owned and operated by Rae of Light Enterprises, LLC, our support team replies within one business day.
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We help you find the right sauna, panel, or cold plunge to match your self-care routine at home.
30-Day Returns
Shop with peace of mind knowing eligible products can be returned within 30 days per our Return Policy.


